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Moving from Technical Professional to Manager
(24855170) |
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Summary:
Identify the functional requirements, roles, and skills of an IT Manager; leadership qualities, team building skills, and identify the basic infrastructure for setting up an IT system. |
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Course Offered By:
New Horizons Computer Learning Centers
7019B Albert Pick Road
Greensboro, North Carolina 27409
Courses by this Learning Provider |
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 | | Since 1982, New Horizons Computer Learning Centers has grown to become the largest independent IT training company worldwide. |
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Course Cost:
Request Info
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Promotions:
Dice Learning users - take any SQL Server training course from New Horizons and receive a fully-licensed copy of SQL Server 2008 Standard Edition with 1 CAL License—FREE ($850 Value)! See http://www.newhorizons.com/FreeSQL2008.aspx for details.
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Start Date - End Date:
07/29/2010 - 07/29/2010 (More dates) (More dates at this location)
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Start Time - End Time:
9:00 am - 4:30 pm
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Classroom Type:
Physical Classroom
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Geographic Location:
Greensboro, North Carolina 27409
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Description:
Core Vendor Technology: Axzo Press
Content Category: Business Skills |
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Objectives:
Lesson 1: Management and planning
Management basics
Recognizing the functional areas and goals
Discussing the functions of an IT manager
Management roles and skills
Organizing and staffing
Acquiring management and personal skills
IT planning
Understanding the planning framework
Planning s
Lesson 2: Staffing an IT team
IT recruitment basics
Identifying a position
Identifying recruitment options
Interviewing candidates
Conducting an interview
Making a job offer
Lesson 3: IT team leadership
Effective leadership
Identifying leadership qualities
Leadership styles and tactics
Identifying leadership styles and behaviors
Identifying leadership tactics
Lesson 4: Managing a team
Team building
Understanding team-building fundamentals
Training a team
Understanding teamwork
Avoiding team conflicts
Team support
Communicating with team members
Overcoming communication barriers
Managing a team effectively
Overcoming team stress
Lesson 5: Managing the IT department
Networking
Understanding network inventory
Recovering from downtime and disaster
Managing helpdesks
Hardware, software, and security
Purchasing hardware and software
Selecting the right software
Dealing with security threats
Web sites
Understanding compan
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Associated Disciplines:
Other Information Technology
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