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8911: Microsoft Dynamics CRM 4.0 - Installation and Configuration Accelerated (2010-10-11-Accelerated-8911MicrosoftDynamicsCRM40Installationand)
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Summary:
This two-day instructor-led course provides students with the tools to install and configure Microsoft Dynamics CRM 4.0. The course focuses on the components used within a Microsoft Dynamics CRM deployment, the hardware and software requirements needed to successfully deploy Microsoft Dynamics CRM, and the installation instructions for the primary Microsoft Dynamics CRM components: the Microsoft Dynamics CRM Server, the E-Mail Router, and Microsoft Dynamics CRM for Office Outlook.
Course Offered By:
Netcom Information Technology, Inc.
20 West 33rd Street 4th Floor
Manhattan, New York  10001


Courses by this Learning Provider
The Technical Training Leader

Course Cost:
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$200 amex gift card for any class that costs more than $2,000.
Financing:
Financing is available
Start Date - End Date:
10/11/2010 - 10/12/2010 (More dates) (More dates at this location)
Start Time - End Time:
8:00 am - 6:00 pm
Classroom Type:
Physical Classroom
Geographic Location:
Las Vegas, Nevada  89109
Instructor:
TBA

Description:
  • Microsoft Dynamics CRM Components
  • Microsoft Dynamics CRM Server
  • Microsoft Dynamics CRM for Microsoft Office Outlook
  • Microsoft Dynamics CRM E-mail Router
  • Microsoft SQL Server
  • SQL Reporting Services
  • Active Directory
  • Internet Information Services
  • Planning the Microsoft Dynamics CRM Installation
  • Analyze network infrastructure to ensure preparedness for a Microsoft Dynamics CRM installation.
  • Identify the hardware and software requirements for each component of the Microsoft Dynamics CRM installation.
  • Examine the new Microsoft Dynamics CRM licensing model and Microsoft Dynamics CRM editions.
  • Review the various configurations supported by Microsoft Dynamics CRM 4.0
  • Lab: Dialogue - Planning the Microsoft Dynamics CRM Installation
  • Identify obstacles that may interfere with a Microsoft Dynamics CRM installation and discover the possible solutions for these obstacles.
  • The goals for completing this module are for students to:
  • Analyze the network infrastructure to make sure it is ready for a Microsoft Dynamics CRM installation
  • Understand the hardware requirements for each component of the Microsoft Dynamics CRM installation
  • Understand the software requirements for each component of the Microsoft Dynamics CRM installation
  • Understand the Active Directory forest configurations supported by Microsoft Dynamics CRM 4.0
  • Understand the SQL Server 2005 configurations supported by Microsoft Dynamics CRM 4.0.
  • Understand how SSL Certificates ensure more secure network traffic flow from the Microsoft Dynamics CRM Web server
  • Understand the licensing model used by Microsoft Dynamics CRM 4.0.
  • Microsoft Dynamics CRM Server
  • Identify the key features made to Microsoft Dynamics CRM Server in version 4.0
  • Identify each pre-installation requirement that must be completed before installing Microsoft Dynamics CRM Server.
  • Install Microsoft Dynamics CRM Server 4.0.
  • Identify the post installation requirements that must be performed to prepare Microsoft Dynamics CRM for use.
  • Install and uninstall a Microsoft Dynamics CRM sample database
  • Lab: Microsoft Dynamics CRM Pre-Installation Checklist Verification
  • Verify the pre-installation steps required to successfully install Microsoft Dynamics CRM.
  • Lab: Loading Sample Data
  • Install Microsoft Dynamics CRM sample data.
  • Dialogue: Installation Troubleshooting
  • Discover the troubleshooting resources available to the Microsoft Dynamics CRM installation team after a Microsoft Dynamics CRM installation.
  • Microsoft Dynamics CRM Components
  • Identify the key features of the Microsoft Dynamics CRM E-mail Router in version 4.0
  • Identify how incoming and outgoing e-mail is processed in Microsoft Dynamics CRM
  • Identify each pre-installation requirement that must be completed before installing Microsoft Dynamics CRM E-mail Router.
  • Install Microsoft Dynamics CRM 4.0 E-mail Router.
  • Determine whether the router is functioning correctly.
  • Lab: Dialogue - E-mail Router
  • This scenario helps explain the operations of incoming and outgoing Microsoft Dynamics CRM e-mail functionality and the purpose of the E-mail Router.
  • The goals for completing this module are for students to:
  • Understand the role of the Microsoft Dynamics CRM E-mail Router in a Microsoft Dynamics CRM deployment.
  • Understand how the Microsoft Dynamics CRM E-mail Router processes incoming e-mail and outgoing e-mail messages.
  • Identify each pre-installation requirement that must be completed before installing the Microsoft Dynamics CRM E-mail Router.
  • Learn how to install the Microsoft Dynamics CRM E-mail Router.
  • Learn how to use the Rule Deployment Wizard to deploy forwarding rules.
  • Learn how to create a queue within Microsoft Dynamics CRM that displays e-mail messages.
  • Microsoft Dynamics CRM for Microsoft Office Outlook
  • Identify the key features in the Microsoft Dynamics CRM 4.0 for Outlook
  • Identify each pre-installation requirement that must be completed before installation.
  • Install both the Microsoft Dynamics CRM for Office Outlook with and without offline access.
  • Determine whether the installation is functioning properly.
  • Work Offline
  • Synchronize offline updates with the Microsoft Dynamics CRM Server
  • Lab: Installing Microsoft Dynamics CRM for Outlook
  • Install Microsoft Dynamics CRM for Outlook
  • Lab: Offline Access
  • Work with Microsoft Dynamics CRM for Outlook with Offline Access
  • Dialogue: Remote Outlook Client
  • This scenario covers how Microsoft Dynamics CRM allows remote users away from the office to access Microsoft Dynamics CRM data.
  • Redeploying Microsoft Dynamics CRM 4.0
  • Identify the planning considerations that must be reviewed prior to redeploying a Microsoft Dynamics CRM implementation.
  • Redeploy a Microsoft Dynamics CRM implementation.
  • Configure the E-mail Router
  • Examine the role of the Microsoft Dynamics CRM E-mail Router in a Microsoft Dynamics CRM deployment.
  • Discover how the Microsoft Dynamics CRM E-mail Router processes incoming e-mail and outgoing e-mail messages.
  • Identify each pre-installation requirement that must be completed before installing the Microsoft Dynamics CRM E-mail Router.
  • Install the Microsoft Dynamics CRM E-mail Router.
  • Discover the role of the Microsoft Dynamics E-mail Router Configuration Manager
  • Upgrading to Microsoft Dynamics CRM 4.0
  • Identify the planning considerations that must be reviewed prior to upgrading a Microsoft Dynamics CRM implementation.
  • Identify what is supported and unsupported during the upgrade process.
  • Upgrade a Microsoft Dynamics CRM 3.0 implementation to Microsoft Dynamics CRM 4.0
  • Dialogue: Microsoft Dynamics CRM Upgrades
  • Repairing and Uninstalling Microsoft Dynamics CRM 4.0
  • Repair Microsoft Dynamics CRM Server and Microsoft Dynamics CRM for Outlook, and the Microsoft Dynamics CRM E-mail Router.
  • Identify the options for uninstalling Microsoft Dynamics CRM
  • Uninstall Microsoft Dynamics CRM 4.0 Server, Microsoft Dynamics CRM for Office
  • Lab: Uninstall Microsoft Dynamics CRM 4.0
  • Uninstall Microsoft Dynamics CRM
  • Objectives:
  • Identify the Hardware and Software requirements for the various Microsoft Dynamics CRM deployment scenarios.
  • Execute the pre-installation checklist requirements that must be in place before installing Microsoft Dynamics CRM Server
  • Complete the Installation procedures for the Microsoft Dynamics CRM Server, Microsoft Dynamics CRM for Microsoft Office Outlook, and Microsoft Dynamics CRM E-mail Router.
  • Complete the Post-installation review that verifies the validity of the installation.
  • Complete several Post-installation tasks. This includes loading of sample data.
  • Upgrade a Microsoft Dynamics CRM v3.0 installation to 4.0
  • Uninstall Microsoft Dynamics CRM 4.0
  • Applicable Vendor Technologies:
    Microsoft
    Associated Disciplines:
    Other Information Technology

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